Refund & Cancellation Policy

1. 7-Day Money-Back Guarantee

At LINKZO, we want you to be completely satisfied with our SaaS platform. We offer a 7-day money-back guarantee for first-time paid plan upgrades. If our service fails to deliver advertised functionality, you may request a full refund within 7 days of purchase.

2. Eligibility Conditions for Refunds

To qualify for a full refund under the 7-day policy:

• The request must be submitted within 7 calendar days of initial plan activation.
• The account must be in good standing and NOT suspended for spam, phishing, or abuse violations.

3. Non-Refundable Circumstances

Refunds will NOT be granted under the following circumstances:

• Requests made after the 7-day initial purchase window has elapsed.
• Subscription renewals after the initial billing cycle.
• Accounts terminated or suspended due to violations of our Terms of Service or Acceptable Use Policy.

4. How to Request a Refund

To request a refund, please send an email to support@linkzo.online with your registered account email address, payment reference ID, and a brief description of your reason. Approved refunds are processed back to the original payment method within 5–7 business days.